Outlook Web App (OWA) Learning Series
Welcome to the Outlook Web App Learning Series. This learning series provides you with learning materials on using your mailbox, calendars, people (contacts), tasks, reminders and instant messenger.
Each module contains a Quick Reference Guide, a module video and a number of additional reference materials. The materials are designed to complement each other and you may find some differences in the content that is included – for example, the Quick Reference Guide might include more topics than the video.
To get started, choose the area you would like to learn about by clicking the grey boxes and click the relevant module title.
Navigating Around Outlook Web App (OWA)
Learn how to navigate Outlook Web App, set up your basic preferences, identify the location of important features and understand the Help function
Sending and Receiving Emails
Learn how to perform tasks related to sending and receiving emails, such as replying to emails and forwarding emails
Learn how to perform advanced email tasks, such as sending and receiving emails with attachments, creating an email signature and setting an automatic reply
Learn how to request delivery and read receipts and use the Bcc feature
Learn how to set up the reading pane, group emails, view emails as conversations and search for items in your mailbox
Learn how to create and organise emails into folders, understand and manage your mailbox quota and categorise emails
Learn how to set up rules to manage your inbox and set up shared folders
Learn how to manage a delegated and shared mailbox
Calendars, Appointments and Meetings
Learn how to schedule, amend and cancel meetings and appointments, manage calendar invitations and use the scheduling assistant to determine an appropriate meeting time
Sharing Calendars and Calendar Permissions
Learn how to share your calendar and set permission levels and open calendars other than your own
For a fully comprehensive guide of the Outlook Web App Learning Series, refer to the NHSmail Outlook Web App User Guide.
For a description of key terms mentioned throughout the Outlook Web App User Guide, you can download the Outlook Web App Glossary of Terms.
Note: To navigate back to the main landing page at any point click on the blue banner "NHSmail Enabling collaboration across health and social care" at the top of the page.