Multi-Factor Authentication (MFA)
MFA helps protect users by making it harder for someone else to sign in to your NHSmail account.
NHSmail Teams Phone System
Phone System provides a way for organisations to configure telephony services and allows users to make external calls through their existing Teams client.
NHSmail Guide Support Chatbot - Start Using it Today
Calling all Local Administrators! Get quick and convenient assistance with your NHSmail queries through NHSmail Guide. Our new chatbot allows you to raise and manage tickets and seek support - all from the same Teams chat.
NHSmail Security Management Group
NHSmail Security Groups functionality provides Local Administrators the ability to create, manage and control Microsoft 365 static mail-enabled and non-mail-enabled Security Groups.
NHS Care Identity (Smartcard) Sign in
If you have an NHS Care Identity (Smartcard) account, you will be able to use this to access the NHSmail Portal, your emails, Microsoft Teams and other Office 365 collaboration applications via compatible web browsers. Use 'My Identity Portal' to pre-register and link your NHS accounts to be ready for this new feature.
Private vs. public settings in Microsoft Teams
It is very important to consider the implications of choosing settings as 'public' or 'private' in Teams as this setting allows you to manage sharing content with NHSmail users via Teams.
NHSmail account - use it or lose it
Both the 'active' AND 'inactive' periods for unused accounts are being reduced from 90 to 30 days from 1 December 2022. Ensure that you regularly use your NHSmail account to avoid losing it
Introducing User Account Secret
We are enhancing NHSmail by introducing a User Account Secret for new NHSmail accounts. A User Account Secret is a memorable word chosen by the user during the account creation process.
This function replaces the 'Security Questions and Answers' used by Local Administrators to authenticate users.
