Welcome to the Outlook Web Access Learning Series. This series will provide you with learning materials designed to support you in using the new Outlook Web Access interface.
The video below provides an overview of the new service:
Please use the table below to navigate to the relevant training module:
Module | Module Overview |
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2: Welcome to Outlook Web Access | Learn how to navigate Outlook Web Access, set-up your basic preferences and understand the Help function |
3: Sending and Receiving Emails | Learn how to perform tasks related to sending and receiving emails such as send and receive email attachments, forward emails, create an email signature and set an Automatic Reply (Out of Office message) |
4: Delivery and Read Receipts and BCC | Learn how to request delivery and read receipts and use the Bcc feature |
5: Viewing and Finding Email | Learn how to set up the reading pane, group emails, view emails as conversations and search for items in your mailbox |
6: Mailbox Management | Learn how to create and organise emails into folders, understand and manage your mailbox quota and categorise emails |
7: Advanced Mailbox Management | Learn how to set up rules to manage your inbox and set-up shared folders |
8: Delegated and Generic Mailboxes | Learn how to manage a delegated and generic mailbox |
Please use the table below to navigate to the relevant training module:
Module | Module Overview |
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9: Calendars, Appointments and Meetings | Learn how to schedule, amend and cancel meetings and appointments, manage calendar invitations and use scheduling assistant to determine an appropriate meeting time |
10: Sharing Calendars and Calendar Permissions | Learn how to share your calendar and set permission levels and open calendars other than your own |
Please use the table below to navigate to the relevant training module:
Module | Module Overview |
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11: Managing Contacts | Learn how to create, update and delete a contact, search for a contact in the directory and create and manage your personal Contact Lists |
Please use the table below to navigate to the relevant training module:
Module | Module Overview |
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12: Managing Tasks and Reminders | Learn how to create, edit and delete a task and create and manage reminders |