NHSmail Enabling collaboration for health and social care


Mailbox Management

Module Summary

In this module, you will learn to effectively manage your mailbox within Outlook Web App (OWA). This includes information on understanding and managing the capacity of your mailbox, and categorising and storing emails in a way that makes sense to you.

Find more support materials for this module by scrolling to the bottom of this page. To access the Quick Reference Guide, you can click here to open it in a new window.

Video Sections

Objectives (00:00-00:21) / Creating Folders (00:22-02:43) / Managing Your Mailbox Quota (02:44-03:42) / Categorising Emails (03:43-06:05)

Reference Materials

Quick Reference Guide
Click the link to download the Quick Reference Guide to supplement this module
Video Transcript
Click the link to download the video transcript to aid you whilst viewing the video