NHSmail Enabling collaboration for health and social care


Module 3: Sending and Receiving Emails

Module Summary

This module will enable you to perform daily email tasks including sending and receiving emails and opening attachments in Outlook Web Access (OWA).


On completion of this module you should be able to:

  • Send and receive emails with attachments
  • Flag emails for importance and sensitivity
  • Download attachments from OWA
  • View attachments in OWA
  • Forward emails
  • Set up an email signature
  • Set and automatically schedule the start and end of Automatic Replies (Out of Office messages)

Reference Materials