NHSmail Enabling collaboration for health and social care


Delegated and Shared Mailbox

Module Summary

In this module, you will learn about delegating your mailbox to a colleague or assistant, and about setting up and managing delegated or shared mailboxes within Outlook Web App (OWA).

Find more support materials for this module by scrolling to the bottom of this page. To access the Quick Reference Guide, you can click here to open it in a new window.

Video Sections

Objectives (00:00-00:22) / Managing a Delegated Mailbox (00:23-03:01) / Removing a Delegated Mailbox (03:02-03:53) / Managing a Shared Mailbox (03:54-06:06)

Reference Materials

Quick Reference Guide
Click the link to download the Quick Reference Guide to supplement this module
Video Transcript
Click the link to download the video transcript to aid you whilst viewing the video