NHSmail Enabling collaboration for health and social care


Sending and Receiving Emails

Module Summary

In this module, you will learn to perform everyday tasks such as sending and receiving emails on Outlook Web App (OWA), Microsoft’s web-based email service.

Find more support materials for this module by scrolling to the bottom of this page. To access the Quick Reference Guide, you can click here to open it in a new window.

Video Sections

Objectives (00:00-00:22) / Receiving and Opening Emails (00:23-01:18) / Reply and Reply All to an Email (01:19-02:20) / Forwarding Emails (02:21-03:19) / Sending an Email Using Directory Contacts (03:20-06:06)

Reference Materials

Quick Reference Guide
Click the link to download the Quick Reference Guide to supplement this module
Video Transcript
Click the link to download the video transcript to aid you whilst viewing the video