NHSmail Enabling collaboration for health and social care


Sending and Receiving Instant Messages

Module Summary

In this module, you will learn more about the functionality of Skype for Business including sending and receiving messages.

Find more support materials for this module by scrolling to the bottom of this page. To access the Quick Reference Guide, you can click here to open it in a new window.

Video Sections

Objectives (00:00-00:26) / What is Outlook Webb App Instant Messenger? (00:27-01:09) / Signing In and Out of Outlook Web App Instant Messenger (1:10- 02:21) / Sending an Instant Message (02:22-04.29) / Receiving an Instant Message (04:30- 06:25) / Presence Management (06:26-09:32)

Reference Materials

Quick Reference Guide
Click here to download the Quick Reference Guide to supplement this module
Video Transcript
Click here to download the video transcript to aid you whilst viewing the video