NHSmail Enabling collaboration for health and social care

Help

Welcome to the NHSmail Support Site


If you are experiencing issues with NHSmail, please visit the Service Status Page


If you wish to change your NHSmail password, please refer to the Changing Your Password guidance.


New to NHSmail? See the getting started guide for assistance. Alternatively, review the FAQ page for answers to commonly raised queries.

Training

Using Outlook Web App

Learn about: Email, Calendars, People, Tasks, Instant Messaging and Presence

Using the Portal

Learn about: User Management, Profile Creation and Using the Directory

Using Skype for Business

Learn about: Skype for Business Instant Messaging and Presence Management

Information and Guidance

Policy and Guidance

Click for: NHSmail policy and guidance materials

Joining NHSmail

Click for: information on joining the NHSmail platform

About NHSmail

Click for: information on the core and additional services offered by NHSmail

Communications

Click for: previous communications sent to Local Administrators and End Users

Service Status

Click for: current service status, planned changes and known issues

Using the training pages

Click for: guidance on how to navigate around these training pages

About

NHSmail is the national secure collaboration service for health and social care in England and Scotland.

NHSmail Partners

NHSmail is delivered in partnership between NHS Digital, NHS Scotland and Accenture.

Support

If you're unable to resolve an NHSmail issue with your local IT Team, you can contact the national helpdesk 24 hours a day, 365 days a year:


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